FAQ

How long does shipping take?       

Orders are usually processed within 1–3 business days. Delivery typically takes 7–20 business days, depending on your location and local customs processing.

How can I track my order?

Once your order has been shipped, we will send a confirmation email with tracking information when available. Please allow a few days for tracking updates to appear.

Can I change or cancel my order?

If you need to change or cancel an order, please contact us as soon as possible. We cannot guarantee changes once the order has been processed or shipped.

Do you offer returns or refunds?

Yes. If you have an issue with your order, please contact us. Returns and refunds are handled according to our Refund Policy.

Will I need to pay customs fees or import taxes?

International customers may be responsible for customs duties, import taxes, or other local charges. These fees are determined by your country and are not included unless stated otherwise.