Shipping policy

Shipping Policy

Thank you for shopping with Mobilux Store. We are committed to making your delivery experience smooth and reliable.

Processing Time

Orders are typically processed within 1–3 business days. Once your order has been processed and shipped, you will receive a confirmation email with tracking information when available.

Shipping Time

Delivery times vary depending on your location and the item ordered. Most orders are delivered within 7–20 business days after shipment.

Please note that delivery may take longer during holidays, high-demand periods, customs processing, or due to circumstances beyond our control.

Shipping Costs

Shipping costs are calculated at checkout and may vary based on the destination and selected shipping method. Any applicable shipping promotions will be clearly shown before you complete your purchase.

Tracking Your Order

Once your order is shipped, tracking details will be sent to the email address provided at checkout. Tracking updates may take a few days to appear after shipment.

International Orders and Customs

Mobilux Store ships internationally. Customers are responsible for any customs duties, import taxes, or additional fees charged by their country. These charges are not included in the product or shipping price unless stated otherwise.

Address Changes

Please make sure your shipping address is complete and accurate before placing an order. If you need to change your address, contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

Delayed or Lost Orders

If your order has not arrived within the expected delivery period, please contact us with your order number. We will review the shipment and help resolve the issue as quickly as possible.

For questions about shipping or your order, please contact Mobilux Store through our customer support channel.